ABOUT + FAQ

About Ziba Beauty: The Artistry of Empowerment

 

Our Story

At Ziba Beauty, we are more than just a salon chain; we are a vibrant tapestry of cultures, stories, and dreams. For over 35 years, we’ve been at the forefront of brow and body artistry, providing a haven of opportunity for immigrant women and men who, without Ziba, might have remained unseen. Our team is a kaleidoscope of diverse backgrounds, religions, and sexual orientations, united by the ancient and intricate art of threading. We don’t just sculpt brows; we sculpt futures and adorn lives. Ziba Beauty stands as a beacon of empowerment, where hard work and dedication bloom into the American Dream. In every stroke of thread, there is a story of survival, a lesson of empowerment, and a triumph of independence.

Our Vision

Our goal is audacious but clear: to be the undisputed global leader in our art form. To achieve this, we pledge to elevate, educate, and empower not just our clients but every artist whose hands bring beauty into the world. We aim to impact every life we touch profoundly, especially in these times when providing opportunities to the overlooked is more crucial than ever.

Our Expertise

Since our inception in 1988, Ziba Beauty has pioneered the Art of Threading and the Art of Mehndi, sparking global movements that celebrate these timeless beauty traditions. We take pride in being the first to bring these services to the United States—a multi-generational, family-owned business that’s seen as the gold standard by clients and mall developers alike.

Our Commitment

Our artists, mainly immigrant women, are the lifeblood of Ziba Beauty. They are mothers, daughters, and fierce breadwinners, overcoming language barriers and cultural divides to support their families. Through our world-class curriculum and unmatched expertise, we not only serve our clients but also nurture the unique talents of our team.

Ziba Beauty Academy

Dedicated to the mastery of the art we adore, the Ziba Beauty Academy offers unparalleled training in threading and mehndi. Our academy is the embodiment of our commitment to education and empowerment, providing a first-class educational program that’s meticulously crafted to enhance the skills of new and experienced artists alike. To discover more and join our ranks of esteemed beauty professionals, visit our Academy page.

Our Promise

Authenticity, Experience, and Proprietary Products are the pillars upon which Ziba Beauty stands. From being the original purveyors of brow services in the U.S. to developing a growing line of wholesale products, we remain committed to innovation and excellence. Available both online and in-store, our products and services are designed to complement the inherent beauty of our diverse clientele.

Join the Ziba Family

At Ziba Beauty, you’ll find more than a job; you’ll find a community and a purpose. Whether through the delicate dance of threading or the expressive art of mehndi, we invite you to become part of a movement that’s about much more than beauty—it’s about belonging, it’s about empowerment, and it’s about leaving an indelible mark on the world.


FAQ

GENERAL

1) How can we receive your latest news updates?

Sign up for our email list. Visit ZibaBeauty.com and scroll to the bottom of the homepage. We will send out email updates periodically as things develop.

You can also text “Ziba411” to 50601 to receive text message updates. Standard message and data rates may apply.

We are also posting regular updates on our Instagram page @TheZibaBeauty.

2) Can you give me the contact information for my go-to beauty artist?

Our employee privacy guidelines do not allow us to share this information. In supporting this policy, we are keeping our team and community safe.


ONLINE ORDERS

1) I placed an order online with Free Pick Up, how do I know where and when to pick up?

You will receive an email when your order is ready for pick up. It usually takes 1 – 2 business days to process orders.

Pick up is ONLY at
Ziba Warehouse/ Ziba Artesia
17832 Pioneer Blvd (2nd Floor)*
Artesia, CA 90701
Tel: 562 261 5622

*elevator access is available
Hours of Operation: Monday – Friday 10am – 4pm
(Weekends and Holidays observed)

2) If I chose free pick up, why is there a $2 shipping charge?

The $2 is the standard handling fee for picking and packing your order. The handling fee appears on the shipping line item of your invoice.

3) How many days does it take for my order to be ready and how many days does shipping take?

It takes 1 – 2 business days for orders to be processed. If you choose your order to be shipped, shipping takes approximately 3-5 business days depending on your location.

4) How do I know my order has been shipped?

You will receive an email that your order has been shipped and is on its way, usually 1-2 business days after you placed the order. Shipping does take 3-5 business days depending on your location.

5) When I place an order online, do I have to pay sales tax?

Yes, sales tax is applicable to all online orders.

6) Where are the orders being delivered from?

All online orders are being processed and shipped from our warehouse in the City of Artesia, CA.


Get to know about our Founder... She is a special lady!
Kundan “Kelly” Sabarwal was born into a strong, business-centric family. From her native country of Iran, and later to England to India, she grew up watching her father and brothers develop and grow brands internationally. Passionate about both business and culture, Kundan dreamed about following her father’s footsteps and becoming an entrepreneur one day.

In the mid 70’s Kundan was married with 3 children, 2 girls and a boy, and living in New Delhi. It was then that she converted the garage of the family home into a threading studio and named it Ziba, the Persian word for “beauty.” Over time Kundan noticed her two young daughters, Sumita and Suman, “hanging out” in the garage a bit more than usual. Fascinated by the business, the girls became their mom’s right hands. At the time nobody, including Kundan, knew how the sisters would impact the business.

Thirty years later Ziba Beauty has 14 eyebrow threading and waxing studios throughout Southern California and one in the Bay Area. The company is widely recognized as the category leader in eyebrow threading, and credited for putting threading on the map in the U.S. It is also still a family run business that honors its very personal and familial entrée into the world of Eastern beauty. Mrs. Sabarwal oversees the financial portion of the enterprise, Suman Patel runs the Ziba Academy, and Sumita Batra is the CEO. Kundan’s son-in-law, Jagdeep “Jay” Batra, and son Sanjay Sabarwal, run operations and legal respectively.
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